Support

We're happy to help.

Email support@purplepain.app with your question, and include your iPhone model and iOS version if something isn't working.

Common questions

Where is my journal stored?
Only on your iPhone. See the Privacy Policy for details.

Weather or Apple Health isn't filling in.
Check that PurplePain is allowed in Settings > Privacy & Security > Location Services, and in the Health app under Sharing > Apps.

How do I restore or cancel my subscription?
Tap Restore purchase in the app's Settings, or manage it in your App Store account settings.